HR loves a self-service model. We spend millions on HR Tech platforms designed to make employees “feel empowered”—but do they? When it comes to skills data, the idea is simple: let employees tell us what they’re good at, and we’ll make better workforce decisions.
But here’s the problem:
- People overestimate their abilities. Studies show that most people think they’re above average (the Dunning-Kruger effect in action).
- HR doesn’t verify self-reported skills. If an employee says they’re “Advanced” in Python but can’t code their way out of a paper bag, what do we do with that data?
- Different interpretations of skill levels. “Proficient” to one person might mean “I watched a YouTube video on this.”